Privacy Policy

Privacy Policy

  1. At Dawn Maciocia we're committed to protecting, respecting and preserving your privacy when visiting our website or communicating directly with us.

This Privacy Policy explains what happens to any personal information you choose to provide us when you visit this website or information we collect from you when you make a purchase on our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

Privacy Promise:

  • To keep your data safe and private
  • Not to sell your data
  • To give you ways to manage and review your marketing choices at any time

We may change this policy from time to time to reflect, for example, changes to our practices or for legal reasons, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this policy and our privacy practices should be sent by email to [email protected]

2.     Who are we?

Company Details:

Dawn Maciocia is a site operated by Dawn Maciocia. The ‘Dawn Maciocia’ branding is managed and owned by MDM Creations Ltd.

MDM Creations Ltd is registered in Scotland under company number: SC196066 with our registered office at: 1 George Square, Castle Brae, Dunfermline, Fife, KY11 8QF

Trading Address: MDM Creations Ltd, Unit 24, (Unit 1), Queensway Industrial Estate, 24 Flemington Road, Glenrothes, Fife, KY7 5QF.

3.     How do we collection information from you?

We obtain information about you when you use our website and any pages and resources that are accessed, for example, when you fill in forms to contact us for information about our products, register for our newsletter, enter our competitions, or when you purchase our products.

4.     What type of information is collection from you?

We automatically collect certain information about visits to our website, including the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.

The personal information we may collect when you purchase an item, might include:

  • your name
  • billing address
  • shipping address
  • email address
  • phone number and IP address

If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

5.     How is the information used?

We may use your information to:

  • Process and fulfil your orders and provide you with order confirmations, invoices and arrange delivery of your order
  • Dealing with competitions you may have entered
  • Responding to a query you have submitted to us
  • Seek your views or comments on the services / products we provide
  • To meet our contractual obligations to you
  • With your consent, send you communications that may be of interest to you. These may include information about new products, services, discount codes and competitions.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity. Unless you ask us to delete this information, which we are happy to oblige.

6.     Who has access to your information?

We will not:

  • Sell or rent your information to third parties
  • Share your information with third parties for marketing purposes

We may pass your information, such as your name, address, email and phone number to our third party providers and other associated organisations for the purposes of completing tasks and providing services such as Royal Mail and our couriers.

However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless we are required to do so by law, for example, by a court order.

We also use Create.net to power our online store – you can read more about how Create uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

7.     Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our newsletter, up and coming products, giveaways and competitions, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or postal unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: [email protected]

You have a right to ask for a copy of the information Dawn Maciocia holds about you. In the meantime, if you change your email address, or any other information we hold is inaccurate or out of date, please email us at: [email protected]

8.     Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. When you are on a secure page, this will be visible to you as a green lock icon which will appear at the bottom of web browsers or at the top near the URL field, and by the fact that the address for the website begins ‘https://’ rather than ‘http://’.

Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

9.     Use of 'Cookies'

Like many other websites, the Dawn Maciocia website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns, the webpages or products that you view, what websites or search terms referred you to the Site and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org

10.   Other device information

Whilst visiting our Sites, certain information is automatically logged about how you are using our Sites. This information includes the URL of the website which linked you to our Site, your IP address and the pages you visit whilst on our Sites. The IP address links the location of your computer on the internet. These logs enable us to prevent users who breach our terms and conditions by refusing communications from their IP address.

Some of the emails we send you may contain a ‘web beacon pixel’ which allows us to identify when you have opened the email and to verify which links and adverts contained in the email you have accessed. We use this information to determine which parts of our emails are of most interest to you. You can delete the pixel by deleting the email. If you do not wish to download the pixel to your computer or other device, you can do so by selecting to receive emails from us in plain text rather than HTML.

11.   Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of the third party site and recommend that you check the policy of that third party site.

12.   Transferring your information outside of Europe.

As part of the services offered to you through this website, the information you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU, such as Canada and the United States. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensure that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

We keep this Policy under regular review. This Policy was last updated in September 2019